1 - When you arrive at the entrance of your car park, open it from the app or with the access devices you were sent.
Wait until the entrance is fully open before driving in 🤳⏲️
2 - For safety reasons, follow the marked route to your spot. 🚦🐌
3 - Once you've found your spot, park and stay well within the lines 🙂
4 - Be careful not to store anything in your spot: only your vehicle is allowed there 💪
5 - The door didn't open? Feel free to report it from the "Subscription" tab, then "Assistance": you'll be put in touch with an agent who will help you 🤳
6 - Is another vehicle parked in your spot? Please report this to us from the "Subscription" tab, then "Assistance" as well 🤳
If there are other spots available in your car park, you'll be offered one. Please don't park just anywhere. 🛑
You can report any issue with your subscription, your car park, or your spot from your app. This lets our teams know right away so they can step in faster!