➡️ Can't find the car park entrance? The door didn't open? Someone's parked in your spot?
📲 You can report a problem to us through Assistance in the app or from your customer account!
In the app, the Assistance tab is located on the digital remote control:
Note that the remote control is only available while your booking is in progress.
On the website, go to your booking and click "Manage my booking" > "Access the car park" > "Assistance".
✍️ You can also write to us using our contact form, available here
An agent will get back to you quickly and find a solution so you can park.
So go ahead and make your first booking on our search page!