Yespark's standard customer service is available 7 days a week through our contact form, available here > contact form.
Our team is very responsive and will reply within 24 hours!
Our phone line, reserved for people stuck in a car park, is open from 6 a.m. to 1 a.m. If you try to reach us outside these hours, feel free to send us a message via our contact form. We'll also get back to you the next day to follow up.
We do have to screen phone calls so that the line stays available for people facing an emergency in the car park who need our immediate assistance. Thank you for your understanding.
If your request is about a problem with your spot or in your car park, remember that the app's Assistance tab lets you report any malfunction in the car park or with your spot. Your report is automatically sent to the dedicated team, who will handle it as quickly as possible.
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