If the app didn't suggest anywhere else to park, it means the parking garage is full and there's no parking available nearby. You'll need to park outside until the spot is free again.
After your report in the app, our team will work to identify whoever is parked in your spot as quickly as possible.
🚩If it's a Yespark subscriber, they'll automatically be asked to free up the spot as soon as possible.
🚩 If it's another user, identifying them may take a little longer, since it has to go through the owner of the parking garage.
Don't worry, though: most cases of someone parking in your spot are temporary, and sometimes all it takes is letting the driver know about their mistake.
So feel free to leave a short note on the windshield of the vehicle in your spot to point out the mistake—it may help free up the spot faster!
1 - You can leave a handwritten note. Here's an example:
"Hello, you are currently parked in a spot that is already rented by a Yespark subscriber! Please move your vehicle and do not park here again. If you believe you are the renter of this spot, please contact Yespark by email at resident@yespark.fr as soon as possible. Thank you for your understanding"
2 - You can print the following note and leave it on the vehicle:
>> Click here to get the printable note:
https://drive.google.com/file/d/1_6rI8IiFFgo-ohnKidejuxbhMKkBGFIJ/view?usp=drive_link