First, make sure the cable is properly plugged into both the charging station and the car. Sometimes you need to push the cable in firmly.
Also check that you followed the charging station start-up procedure described here:
How do I start the charging station? How do I plug in my cable?
If the charging station breaks down or malfunctions, please let us know as soon as possible through our contact form so we can help you.
Yespark owns and operates the charging station and will send a technician as quickly as possible.